Frequently Asked Questions
Everything you need to know about our gourmet salt water taffy.
How long does your taffy stay fresh?
Our taffy is whipped to perfection and has a shelf life of approximately 6 to 12 months when stored in a cool, dry place away from direct sunlight.
Is Taffy Town candy gluten-free and peanut-free?
Yes! All of our taffy is produced in a gluten-free and peanut-free facility, making it a safe and delicious treat for those with specific allergies.
What are your shipping rates and delivery times?
We offer flat-rate shipping across the continental U.S. Orders are typically processed within 2-3 business days, and delivery usually takes 3-5 business days depending on your location.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our shipping options to reach taffy lovers worldwide in the near future.
Can I request a custom mix of flavors?
Absolutely! You can use our 'Build Your Own Bag' feature to select your favorite individual flavors and create a personalized assortment.
What is your return policy for food items?
Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or incorrect, please contact our support team within 48 hours for a replacement or refund.